Castle Online Casino Review
At a Glance
Welcome Bonus: 100% up to £100
Software: Sheriff Gaming, Espresso Gaming, Visionary iGaming, plus other
Flash Version: Yes
Live Casino: Yes
Number of Games: 81
Also Available: RNG Casino and Live Dealer Casino
Download and Registration
Signing up couldn't be easier. There's no software to download and all of the live casino games are streamed straight to your internet browser - letting you enjoy the live chat and games easily, without the fuss of downloading extra software.
Castle Casino mainly uses Flash games which I found really simple as I didn't need to install any software to get started. All I did was sign up online, choose the method of payment and wait for the money to go into the account and then I was ready to go.
New Member Incentives
You can get a 100% welcome bonus of up to £100 when you sign up â€" I deposited £50, sent an email to the promotions email address and was delighted to have £100 to play with. The first deposit bonus is something I really appreciate, as I'm always excited when I start playing at a new casino and I want to try out all the games available.
If you refer a friend to Castle Casino you'll get another £30 completely free, just for spreading the word about great online casino games! I've already taken advantage of this and referred several of my friends, telling them about the casino games that Castle Casino offer, along with the impressive welcome bonus and in return I've enjoyed my £30 free play and some very happy friends.
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Game Variety and Gameplay
I prefer live casino games, so I headed straight for the live dealer blackjack you can also play live roulette and live baccarat with live dealers all from your computer. The live chat function is great, and the dealers can interact directly with the player making the experience much more enjoyable.
If you're like me and you're also a fan of slot games you'll really enjoy the slots part of the casino. They have all sorts of themed slots from the traditional Fruit Fever to the eerie Haunted House slot game.
They're big on 3D games too, with a great range of high resolution slot games to choose from in their 3D casino section.
Deposit and Withdrawal Options
Castle Casino have a range of ways for you to deposit and withdraw money whilst playing at their casino. You can deposit and withdraw money with Neteller, clickandbuy and EcoCard, as well as most Visa cards. The minimum deposit and withdrawal amount is £25 across the boards.
I chose to deposit and withdraw money with my Skrill account which proved incredibly easy. Once you've put your funds into Skrill, money can be transferred easily between your account and your Castle Casino account. I was able to start playing almost straight away, and had no problems withdrawing money either.
When it comes to withdrawals, there are fewer options but, as with depositing, it is a painless process with minimum and maximum amounts allowed.
Customer Service and Support
Castle Casino's customer support is available 24 hours a day and they provide a list of emails on their contact page to ensure your enquiry goes to the right place.
They definitely employ a friendly and professional service, as both times I've spoken to them they've been courteous, helpful and affable all in one go. They say they aim to reply to your email in 4 hours, and, if you are inclided to put pen to paper!) they even provide an mail address address for if you want to write to them.
If you're part of the VIP club (see below) then you'll have an account manager who you can get hold of whenever you need to. You'll have separate contact details straight to your manager who will deal with any enquiries you have personally, so you can have the best possible time playing at one of the top online casinos.
Promotions and Loyalty Programs
The Castle Casino VIP program is excellent.
The program is not just for high-rollers, it's for any player that visits the site regularly and plays with any amount of money. This dedication to their players shows Castle Casino for who they really are â€" their aim is to make sure that you have the best experience possible and that any questions you have are answered quickly and efficiently so that in return they can offer you the best promotions and a great online casino experience.
The Friday Frenzy bonus is unique and loads of fun â€" if you deposit money on a Friday and want to take advantage of the Friday Frenzy bonus, let Castle Casino know by emailing them and they will give you a 25% redeposit bonus from the money you deposit with them. I placed £200 over the course of the day the first Friday I signed up and thoroughly enjoyed playing with the extra £50 I was credited, which truly was a great way to start my weekend.
Castle Casino seem to enjoy thinking up new and exciting promotions for their players, so I check their promotions page regularly to make sure I'm not missing out on anything.
